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1. I’m selling a house; how do I have the smoke and carbon monoxide detectors inspected?

Come to Headquarters located at 500 Taunton Avenue to make an appointment for your inspection. For additional information and fees, please refer to our Smoke and Carbon Detector Inspections page.

2. Why do you block traffic lanes at auto accidents, sometimes more lanes than necessary?

We block traffic lanes for the safety of our personnel and our patients. Blocking extra lanes help to keep our personnel safe when they go back to the apparatus to get more equipment and help protect the victim we are trying to stabilize.

3. Why am I not supposed to drive over a fire hose?

Firefighters are very concerned about running over fire hoses because the hose can be damaged and any firefighter at the end of a nozzle will have the water interrupted and possibly cause injuries or death. Any hose that is driven over without protection has to be taken out of service and tested.

4. Can you get my cat out of a tree?

The Fire Department does not assist in rescuing animals. Citizens may contact Animal Control. The telephone number is 508-336-6663.

5. What if I smell gas in my home?

You will need to get out of the house and then call 911 for the Fire Department from outside of the house or from a neighbor's house. The use of a phone could cause the gas to ignite if you called from inside the house.

6. What should I do when I see or hear an emergency vehicle coming towards me when I’m driving?

When it is safe to do so, you should pull over to the right and stop until all emergency vehicles have safely passed. If you cannot maneuver to the right, simply stop and stay stopped so the vehicles can go around you safely.

7. How often should I change the batteries in my smoke detectors?

We recommend you change the batteries in your smoke detectors every 6 months, an easy way to remember is to change the batteries when you change your clocks for daylight savings time.